ZEnoSwap tm

Accessibility Statement

Last updated: 12/14/2025

1. Our Commitment to Accessibility

ZEnoSwap is committed to ensuring digital accessibility for people of all abilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards.

2. Standards We Follow

We aim to conform to the following accessibility standards:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA) requirements
  • Section 508 of the Rehabilitation Act
  • European Accessibility Act (EAA)

3. Accessibility Features

3.1 Visual Accessibility

  • High contrast color schemes
  • Resizable text without loss of functionality
  • Clear and consistent navigation
  • Alternative text for images
  • Keyboard navigation support

3.2 Audio Accessibility

  • Closed captions for video content
  • Audio descriptions where necessary
  • Transcripts for audio content

3.3 Motor Accessibility

  • Keyboard-only navigation
  • Sufficient time to read and use content
  • No content that could cause seizures
  • Skip navigation links

4. Assistive Technologies

Our website is designed to be compatible with:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnifiers
  • Speech recognition software
  • Keyboard-only navigation
  • Switch devices

5. Physical Accessibility

Our battery swapping stations are designed with physical accessibility in mind:

  • Wheelchair-accessible entrances and pathways
  • Accessible parking spaces
  • Height-adjustable battery swapping stations
  • Clear signage with high contrast
  • Assistance available upon request

6. Ongoing Improvements

We are continuously working to improve the accessibility of our website and services:

  • Regular accessibility audits
  • User testing with people with disabilities
  • Staff training on accessibility
  • Implementation of feedback from users

7. Feedback and Support

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: accessibility@zenoswap.com
  • Phone: +234 XXX XXX XXXX
  • Address: ZenoSwap Kuje, Abuja, Federal Capital Territory, Nigeria

8. Alternative Formats

We can provide information in alternative formats upon request, including:

  • Large print
  • Braille
  • Audio format
  • Electronic format

9. Training and Awareness

Our staff receives regular training on:

  • Accessibility requirements and standards
  • Assistive technologies
  • Customer service for people with disabilities
  • Emergency procedures for people with disabilities

10. Updates to This Statement

We will review and update this accessibility statement regularly to reflect our ongoing commitment to accessibility. The last update date is shown at the top of this page.