Privacy Policy

1. Introduction

At ZEnoSwap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our battery swapping service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our battery swapping service
• Contact our customer support
• Subscribe to our newsletter

This information may include:

• Name and contact information
• Billing and payment information
• Vehicle information
• Usage data and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Improve our services and develop new features
• Protect against fraud and unauthorized transactions

4. Information Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with whom we jointly offer services
• Law enforcement when required by law
• Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@zenoswap.com
Address: ZenoSwap Kuje, Abuja, Federal Capital Territory, Nigeria