Terms of Service

Last updated: 12/14/2025

1. Introduction

Welcome to ZEnoSwap. These Terms of Service ("Terms") govern your access to and use of ZEnoSwap's website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

2. Definitions

  • "Service" refers to the battery swapping platform operated by ZEnoSwap
  • "User" refers to any individual or entity that accesses or uses our Services
  • "Battery" refers to the electric vehicle batteries available for swapping
  • "Station" refers to our battery swapping locations

3. Account Registration

To use certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Battery Swapping Services

Our battery swapping service allows users to exchange depleted batteries for fully charged ones at our designated stations. The following terms apply to our battery swapping service:

  • Users must have a valid account and sufficient credits to use the service
  • Batteries must be returned in good condition
  • Users are responsible for any damage to batteries beyond normal wear and tear
  • We reserve the right to refuse service to anyone

5. Payment Terms

Users agree to pay all fees associated with their use of our Services. Fees are non-refundable unless otherwise specified. We may change our fees at any time by posting the changes on our website.

6. User Conduct

Users agree not to:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to any portion of the Services
  • Use the Services for any illegal or unauthorized purpose

7. Intellectual Property

All content, features, and functionality of our Services are owned by ZEnoSwap and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, ZEnoSwap shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Services.

9. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@zenoswap.com
Address: ZenoSwap Kuje, Abuja, Federal Capital Territory, Nigeria